Help for Families: What to Do When Someone You Love Is Struggling With Addiction
Most of the calls our admissions team takes come from a parent, a spouse, or a sibling — not from the person who needs treatment. You can make this call for them. It's confidential, it costs nothing, and it commits no one to anything.
If you are reading this at two in the morning after another night of not knowing where they are, you are not the first person to find this page that way. Families usually know something is wrong long before the person using does, and they usually spend months trying to fix it alone before calling anyone.
You do not need a diagnosis, a plan, or their permission to call us. Our admissions line in Killeen answers 24 hours a day, and a large share of those calls come from family members asking exactly what you are about to ask: is this addiction, what are the options, what would it cost, and what happens if they say no. You can ask all of it without giving us their name.
A call gets you real information — which levels of care fit the situation you describe, what treatment would cost once we verify the benefits, what the first day looks like, and how soon a bed could be available. When it is the right clinical fit, admission is often possible the same day.
What it does not get you, plainly: we cannot make your loved one go, and we will not pressure you into a decision. Talking a family into something the person is not ready for is how people leave treatment in the first week. What we can do is make sure that when the window opens — and for most families it does — you are not starting from zero.
Diagnosis belongs to a clinician, and no checklist on a website can deliver one. What a family can do is describe a pattern. Clinicians look at whether use continues despite mounting consequences, whether it takes more of the substance to get the same effect, whether stopping produces physical withdrawal, and whether the person’s life is reorganizing itself around obtaining and using.
Your job is not to build a case. It is to notice the shape of the thing, so that when you speak you are describing three months of specifics rather than arguing about last Saturday. Signs cluster in three places.
Behavioral Signs
What other people notice first — usually where the time and the money go.
Money disappearing, frequent borrowing, or valuables and prescriptions going missing
Missing work, class, or family obligations, or a sudden drop in performance
New friends they will not introduce you to, and old ones they have dropped
Secrecy about their phone, their whereabouts, and their car
Defensiveness or rage at questions that used to be ordinary
Legal trouble, DWIs, or accidents explained away as bad luck
Doctor shopping, early refills, or repeatedly lost prescriptions
Physical Signs
The body keeps a record. These show up gradually, then all at once.
Significant weight loss or gain, and a decline in grooming and hygiene
Bloodshot eyes, dilated or pinpoint pupils, or a persistent smell of alcohol
Slurred speech, tremors, unsteadiness, or trouble with coordination
Sleeping all day, staying up for days, or a sleep schedule unlike anyone else's
Frequent nosebleeds, unexplained bruises, sores, or marks on the arms
Nausea, sweating, or shaking that improves after they leave the room
Needing noticeably more of the substance for the same effect
Psychological Signs
Hardest to separate from a mental health condition — because frequently it is both.
Mood swings that arrive with no warning and pass just as fast
Anxiety, agitation, or paranoia, especially between periods of use
Depression, hopelessness, or talk of not wanting to be here
Loss of interest in work, hobbies, or people they used to love
Memory gaps, blackouts, or trouble following a conversation
Promising to cut back, meaning it, and not being able to
Insisting they can stop any time while organizing life around use
One warning outranks everything else on this page. If the substance is alcohol or a benzodiazepine such as Xanax, Valium, or Klonopin, stopping abruptly can be medically dangerous — that withdrawal can involve seizures and, in severe cases, be life-threatening. Do not encourage someone to white-knuckle it at home, and do not agree to it because refusing would start a fight. That is what medical detox exists for.
Anxiety, depression, and trauma are frequently underneath the use rather than caused by it, which is why dual diagnosis treatment treats both at once. Treating only the substance leaves the reason for it intact.
The conversation
How to talk to someone you’re worried about.
Most families have already had this conversation several times and watched it turn into the same fight. The problem is rarely the words — it is usually timing, and a conversation aimed at winning an argument rather than opening a door. Six things make the difference.
01
Pick the moment carefully
Have it when they are sober, when neither of you is angry, and when there is time to finish it. Not at a holiday table, not in a car, not mid-crisis — that is the version they remember as an ambush.
02
Lead with what you have seen, not what you have concluded
"You missed Mia's birthday and you did not call" is a fact. "You are an alcoholic" is a label, and a label gives them something to argue with instead of something to answer for.
03
Use "I" statements and keep the volume down
"I am scared" cannot be contradicted. "You are killing yourself" can, and will be, for the next forty minutes. The goal of this conversation is not to win it.
04
Ask a real question, then stop talking
Ask what it has been like for them, then let the pause sit long enough to be uncomfortable. Most families talk straight through the one opening they get.
05
Have one concrete next step ready
Not "you need help" — that is a verdict without a door. "I already called a place in Killeen. Your insurance covers it. They can take you Thursday, and I will drive you." Remove every obstacle so the only thing left to decide is yes or no.
06
Expect a no, and do not treat it as the ending
Very few people say yes the first time. You are putting a door in the wall and telling them where it is. Say some version of "the offer does not expire" and mean it.
Say this instead
Real sentences, not principles. The left column is what almost everyone says first; the right is the same intention without the door closing.
Instead of
Try
"You're an addict and you need to admit it."
"I've been scared for a while, and I don't know how to say it without it sounding like an attack."
"How could you do this to your family?"
"I miss you. Even when you're in the room, it feels like you're somewhere else."
"If you loved us, you'd stop."
"I don't think this is about how much you love us. I think it's bigger than that now."
"You promised you'd quit and you lied to me again."
"I believe you meant it when you said you'd stop. That's part of why I think you need more support than willpower."
"You need to go to rehab."
"I called a treatment center in Killeen and asked what this would look like. Can I tell you what they said?"
"We can't afford it anyway."
"I already had your insurance checked. It's covered. Cost isn't the reason to say no."
"I'm done. Don't call me."
"I'm not going to give you money anymore. I am going to answer the phone every single time you call."
"You're being selfish and you're ruining Mom's life."
"I'm not asking you to fix anything today. I'm asking you to make one phone call with me."
If it goes badly — and sometimes it will — end it rather than escalate it. “I’m going to stop, because I don’t want to say something I’ll regret. I love you and the offer stands” leaves the relationship intact for the next attempt. A conversation that ends in a slammed door still counts as one they will think about later.
Boundaries
Helping versus enabling.
Enabling is not a character flaw. It is what love does when it is trying to stop something terrible from happening today, without seeing that it makes tomorrow more likely. Nearly every family does it, usually for years.
The clarifying question is not “am I being too soft?” It is “am I helping the person, or the addiction?” Paying for a bus ticket to treatment helps the person. Paying a rent arrears bill that exists because the money went somewhere else helps the addiction survive another month. Both feel identical while you are doing them. The opposite extreme is not the answer either: cutting someone off entirely mostly increases isolation, and isolation is where overdoses happen alone. What works is narrower and harder — keep the relationship, change the material support, and be specific about which is which.
The same situation, two responses
Boundaries are only useful when they are concrete. These are the situations families actually face.
Situation
Enabling
Supporting
They can't make rent
Covering it again, without conditions, while use continues
"I won't pay rent. I will pay for treatment, and I'll pay it today."
They miss work
Calling their supervisor with a story about the flu
Letting them make their own call, and not carrying the lie for them
A DWI or an arrest
Hiring the lawyer, paying the fine, and never mentioning it again
Letting the legal consequence land while staying present as a person — it is leverage treatment does not have
They ask for cash for gas or food
Handing over cash and hoping
Filling the tank yourself, buying the groceries yourself, or saying no
They're hungover and can't get the kids
Doing the school run and pretending nothing happened
Doing the school run because the kids need it, and naming out loud why you did it
They blow up at a family event
Everyone agreeing not to mention it
One person saying calmly, once, what happened and what will be different next time
They want to detox at home, alone
Agreeing because it avoids a fight
Refusing, and explaining that alcohol and benzodiazepine withdrawal can be medically dangerous without supervision
Three rules make a boundary hold. State it once, calmly, when nobody is in crisis. Make it about what you will do, not what they must do. And keep it — a boundary abandoned the third time it is tested teaches the opposite of what you intended. One exception overrides all of it: never make emergency medical help conditional. If they are overdosing, you call 911, regardless of what was said last week.
When the answer is no
What if they refuse help?
Pressure, ultimatums delivered in anger, surprise confrontations, and shame are unreliable at best. They can produce a body in a treatment center and a person who leaves against medical advice on day three, having learned mainly that their family will do this to them. Treatment works better when the person owns some of the decision, even grudgingly.
That does not make you powerless, and you do not have to wait for a mythical rock bottom. Consequences, clearly stated and actually kept, are legitimate and often the reason someone reconsiders — the difference is between "if you keep using, you cannot live here," a boundary you control, and "if you loved me you would stop," an argument you cannot win.
Texas does have a legal process for court-ordered treatment for chemical dependency, generally initiated in a county court by a petition supported by evidence, plus separate emergency procedures for people who present an immediate danger. In practice the route is narrow, handled differently county by county, and not a shortcut around a person's own willingness. Nothing here is legal advice — an attorney or your county clerk's office is the right source. If there is immediate danger right now, call 911.
01
Keep the door open on purpose
Most people who eventually enter treatment spent months wanting to stop and wanting to use at the same time. A hard no today is often a not-yet. Make sure the offer is still visibly on the table when their answer changes.
02
Change what is actually yours to change
You cannot control their use. You can control your money, your house, your car, and what you cover for them. That is not punishment; it removes the cushioning that lets the problem stay survivable a while longer.
03
Lower the size of the ask
"Go to rehab for thirty days" is an enormous request to someone frightened and physically dependent. "Talk to someone for ten minutes" or "just do the detox and decide the rest afterward" are small enough to say yes to. Many admissions start as one call the person agreed to only to end the argument.
04
Find the voice they will actually hear
It is often not the spouse or the parent — those relationships carry too much history. A sibling, a grandparent, a friend in recovery, a coach, or their own doctor may land where you cannot. That is not a failure on your part.
05
Be ready to move within the hour
Willingness has a short shelf life. Save the admissions number, verify insurance in advance, know what they would need to bring. When someone says yes at 11pm on a Sunday, the gap between admission and a change of mind is logistics, not motivation.
06
Get professional guidance before you escalate
Before a formal intervention or any legal route, talk it through with a clinician — confrontations that go badly push a person further out of reach. Our admissions team can walk through the options, and will say honestly when what you describe needs someone other than us.
Step by step
What happens when you call Ambience.
Written from the family’s side, because that is who usually dials. The whole sequence often happens in a single afternoon.
01
You call — 24 hours a day
You reach Ambience's own admissions team in Killeen, not an outsourced national call center. Expect a conversation, not a script: what has been happening, what they are using and roughly how much, whether they have tried to stop before, and whether medical or mental health conditions are in the picture. If you do not know some of it, say so. Ask anything, including the questions that feel like they should embarrass you.
02
We verify insurance — free, confidential, no obligation
You can do this on their behalf before anything is decided, so the family knows what treatment would cost before raising it with the person who needs it. Cost is one of the most common reasons a yes turns back into a no.
03
A clinical pre-assessment confirms the right level of care
A brief clinical conversation establishes what is medically needed: whether detox has to come first, whether residential treatment is appropriate, and whether a co-occurring mental health condition needs treating alongside the substance use. Your loved one has to take part at some point — but a family member can start it, and often does.
04
We plan the admission — often the same day
We walk you through arrival, what to bring and what to leave home, and how the first hours will go. If your loved one needs a few days to get affairs in order, that works too — what matters is that the plan exists before willingness fades.
The full sequence is laid out on our admissions process page, and you can start the benefits check yourself on the verify your insurance page. Ambience offers medical detox, residential treatment, PHP, intensive outpatient, and aftercare, along with dual diagnosis care, the Warrior’s Path track for veterans, and a track for first responders — so the level of care can change as your loved one progresses without changing providers.
We will not guess at policy for you. Ask your admissions coordinator directly about family involvement, contact during treatment, and what you will be able to be told — those depend on your loved one’s level of care and on the consent they give. Call (254) 998-3280 — day or night.
Verify Your Insurance
Treatment may be more affordable than you think.
Send a few quick details and our team will confirm your benefits — privately, at no cost, and with no pressure to enroll.
Most major insurance accepted
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No obligation to enroll
Staying connected
Visiting your loved one.
Ambience is a 48-bed facility in Killeen — eight medical detox beds and forty residential beds — accredited by The Joint Commission. Visiting is structured around the clinical week rather than convenience, which is why it sits in a single window. Detox is a medical process and the residential schedule that follows is dense with individual and group work; limited, predictable visiting protects that schedule, and protects your loved one from managing everyone else's feelings while doing the hardest part.
Come expecting an ordinary hour, not a milestone. People a week or two into treatment are often flat, tired, and not especially talkative — that is the nervous system settling, not a comment on you. Ask about the food and the schedule before you ask about feelings. Bring news from home. Do not use the visit to relitigate the past or extract promises.
Before you drive out, call the facility to confirm current arrangements and ask what you may bring — items, food, and phone policies are set by clinical and safety requirements and can change. The same call is the right place to ask about phone contact, mail, and family involvement at your loved one's level of care, because those depend on where they are in treatment and on the consent they have given.
Privacy law, in plain English
Why won’t they tell me anything?
This is the moment that blindsides most families. You made the call, you drove them there, you may be paying for it — and then the staff will not confirm whether your loved one is even in the building. It feels like a wall built against you. It is two federal laws doing what they were written to do.
The first is HIPAA, which protects health information generally. The second is stricter and specific to addiction treatment: 42 CFR Part 2, the federal rule governing the confidentiality of substance use disorder records. It exists because people avoided treatment when their records could be used to fire them, prosecute them, or take their children.
The practical mechanism is a release of information, or ROI: a signed authorization from your loved one naming who may be told what. It is not all-or-nothing — an ROI can be narrow, permitting staff only to confirm they are here and safe, or broad enough to cover treatment progress, discharge planning, and family sessions. It can be time-limited, and your loved one can revoke it. If no ROI names you, staff generally cannot confirm or deny that the person is a patient at all, which is why the answer you got sounded so evasive.
Both frameworks carry narrow exceptions — bona fide medical emergencies among them — and the rules work differently for minors and vary by state.
A release of information controls what the treatment team may tell you. It does not restrict what you may tell them. Information flows one way without a release, so call the clinical team with anything relevant — medical history, past withdrawals, medications, mental health history, firearms or safety concerns at home, a prior suicide attempt — even if nobody can say a word back to you. Clinicians act on what families report, and during detox it can matter enormously.
Your own recovery
Taking care of yourself.
You have probably been the crisis manager for months or years — tracking their sleep, counting the bottles, reading their face across a room, lying awake for a door that has not opened yet. That does not stop the day they go to treatment. For a lot of families, that is when it hits.
The feelings that arrive are not shameful and not unusual: relief, then guilt about the relief. Anger you were not allowed to have while they were in danger. Grief for the years. Fear that this is another failed attempt. Resentment at being the responsible one. It is a normal response to a long emergency.
Individual therapy for you, separate from their treatment, is one of the highest-value things a family member can do — and it needs neither their consent nor their participation. If cost is a barrier, the fellowships below are free, meet across Central Texas, and are run by people who have been where you are. You are allowed to get help for yourself even if your loved one never accepts any.
Al-Anon Family Groups
Free peer support meetings for anyone affected by someone else's drinking — in person, online, and by phone. Most families describe the first meeting as the first hour in months where nobody needed anything from them.
Part of Al-Anon, for teenagers living with someone else's drinking. If there are adolescents in the house, they are carrying this too — usually more quietly than you think.
1-800-662-HELP (4357) — a free, confidential, 24/7 federal treatment referral service in English and Spanish. Not affiliated with any treatment center, including ours.
Discharge is not the finish line. The transition home is one of the most vulnerable stretches in the process: the structure disappears, the old triggers are still standing where they were left, and everyone quietly expects the problem to be solved. Aftercare bridges that gap with a step-down through PHP or intensive outpatient, so the drop from full-time care is a slope rather than a cliff.
The family's role changes here, and the change is difficult. For years the job was surveillance and rescue; now it is ordinary life — being a spouse or a parent rather than a probation officer. Constant checking and interrogation damages the relationship without preventing anything, and keeps the family organized around the addiction long after the person has moved on. Say what you need directly instead: "I need you to tell me where you are going" is a request. Going through their phone is surveillance.
Expect friction in the first months. Roles that shifted while they were using have to shift back, parked resentments resurface, and the person in recovery is doing all of it without their usual way of coping — a good reason for the family to have its own support in place.
Our aftercare and alumni program is the structure that carries this stretch, and every client leaves with an aftercare plan.
Warning signs to watch for
A return to use is usually preceded by weeks of drift. These changes tend to come first.
Dropping out of meetings, therapy, or aftercare — usually the earliest signal of all
Reconnecting with the people or places tied to their use
Secrecy returning: vague plans, unexplained hours, a phone turned face down
Sleep and appetite falling apart again
Romanticizing the using days, or minimizing how bad it got
Withdrawing from the family, or sudden hostility toward anyone who asks how they are
"I can handle just one" in any of its forms
If a relapse happens
How the family responds in the first hour matters more than almost anything that follows. Shame is the most reliable accelerant there is: a person who believes they have disgraced everyone has little reason to stop at one day. Anger is understandable — but express it after you have made the situation safe, not instead of doing so.
"I'm glad you told me. This doesn't undo the work you did. What do we do next?" keeps the person in the room. Then move quickly: a return to use often needs a clinical response, not a family argument, and the right level of care may have changed. Call the treatment team or call us.
Emergencies
In an emergency.
Call 911 first
If you believe someone is overdosing or is in medical danger from withdrawal, call 911 immediately. Do not call our admissions line first, and do not drive them yourself if they are unresponsive. Minutes matter.
Signs that need 911 now
Breathing that is slow, shallow, gurgling, or has stopped
Blue, gray, or ashen lips, fingertips, or skin
Unresponsive to their name, to shaking, or to a hard knuckle rub on the breastbone
Pinpoint pupils, limp body, or a choking or snoring-like sound
For alcohol or sedatives: a seizure, severe confusion, hallucinations, or a very high fever during withdrawal
Fentanyl changes the math
Illicitly manufactured fentanyl turns up in counterfeit pills and in supplies sold as heroin, cocaine, or methamphetamine — often reaching people who never intended to take an opioid. That is why an overdose can happen on a first use, on a familiar dose, or after a period of abstinence when tolerance has dropped. Treat any suspected overdose as an opioid overdose until emergency responders say otherwise.
Naloxone, and how to get it
Naloxone reverses an opioid overdose, works within minutes, and is harmless if opioids turn out not to be involved. It needs no individual prescription in Texas: nasal-spray naloxone is sold over the counter, and many Texas pharmacies and community organizations distribute it under a statewide standing order. Give a dose, call 911, and stay until help arrives — naloxone can wear off before the opioid does. SAMHSA’s harm reduction resources cover overdose response in more detail.
If they are in crisis
For thoughts of suicide or a mental health crisis, the 988 Suicide & Crisis Lifeline is available 24/7 by call or text at 988. Families can call it for guidance about someone else, not only themselves.
Family questions
Answered honestly.
Can I call a rehab for someone else?
Yes, and it is one of the most common calls we take. You can ask about levels of care, cost, insurance, timing, and what to say to your loved one — without giving us their name and without committing anyone to anything. You cannot admit an adult without their participation, but you can do nearly all of the groundwork before they ever say yes.
How do I get someone into rehab who doesn't want to go?
Start smaller than 'go to rehab.' Ask for one thing: ten minutes on the phone with an admissions counselor, or letting you verify their insurance, or completing a medical detox and deciding the rest afterward. Remove every obstacle in advance — call made, benefits checked, ride arranged — so the only remaining decision is yes or no. Then keep the offer visibly open, because most people who eventually enter treatment said no at least once first.
Can you force someone into rehab in Texas?
Texas law does provide a court process for ordering treatment for chemical dependency, generally initiated in a county court with a petition supported by evidence, plus separate emergency procedures for a person who presents an immediate danger. In practice the route is narrow, handled differently county by county, and not a substitute for the person's own willingness. This is general information, not legal advice — an attorney or your county clerk's office is the right source. If there is immediate danger, call 911.
How do I know if they need detox or rehab?
That determination is clinical, made during the pre-assessment rather than by a family member. As a rough guide: if stopping makes them physically sick — shaking, sweating, vomiting, severe anxiety, or in the worst case seizures — medical detox usually needs to come first. Detox handles the withdrawal safely; residential treatment addresses what drives the use, and most people who need detox go on to it afterward.
What do I say to convince someone to go to treatment?
Lead with what you have observed rather than labels, use 'I' statements they cannot argue with, ask a real question and stay quiet long enough for them to answer it, and arrive with one concrete step already arranged. 'I've been scared for a while and I don't know how to say it. I called a place in Killeen, your insurance covers it, and I'll drive you' works far more often than 'you're an addict and you need help.'
Can I check my husband's or wife's insurance without them knowing?
You can ask us to verify benefits, free and confidentially with no obligation — families do this all the time before raising treatment with the person. It generally requires the policy details, so it is straightforward when you are on the same plan. Verifying benefits is not enrolling anyone: it tells the family what care would cost, and nothing else happens as a result.
How much does rehab cost and will insurance cover it?
Most major insurance plans help cover addiction treatment, and what a family actually pays depends on the plan, the level of care, and the length of stay — which is why a generic price is close to meaningless. The only real answer comes from checking your specific benefits, which we do free, confidentially, and with no obligation. We are glad to talk through TRICARE questions, which come up often in the Fort Cavazos community.
Can I talk to my loved one while they're in detox?
Contact during detox depends on where they are in the medical process and on the consent they have given, so ask your admissions coordinator rather than assuming either way — the priority in that window is stabilizing them safely. What is always true is that you can give the clinical team information at any point, including medical history and past withdrawals, even if no release of information allows them to tell you anything back.
When can I visit?
Visiting is Sundays from 1pm to 4pm, for clients at the residential level of care only, and visitors must be 13 or older. Call the facility before you drive out to confirm current arrangements and to ask what you may bring, since items and food are governed by clinical and safety requirements.
Can children visit a parent in rehab?
Visitors must be 13 or older, so younger children cannot visit. It is a difficult rule and a common one in residential treatment — the setting is a clinical environment shared with other people in early recovery. Ask your admissions coordinator about other ways to stay connected with younger children during the stay.
Why won't the treatment center give me information?
Because two federal laws prohibit it without written permission. HIPAA protects health information generally, and 42 CFR Part 2 adds stricter protection specifically for substance use disorder records — without a signed release naming you, a program generally cannot even confirm that someone is a patient. Your loved one can sign a release, narrow or broad. In the meantime, information still flows one way: you can always tell the clinical team what you know.
What should they pack for rehab?
We walk you through exactly what to bring and what to leave at home when we plan the admission. In general: comfortable clothing for a stay of several weeks, a photo ID, insurance and prescription information, and any current medications in their original labeled containers. Ask about anything you are unsure of on the planning call rather than packing it and hoping.
What happens on the first day?
Arrival, an intake and medical evaluation, a check of belongings against the facility's safety requirements, and — if medical detox is indicated — the start of withdrawal management with clinical monitoring. It is a long, tiring day for the person admitting, and phone contact may be limited while they settle in. That silence is normal and is not a sign that something has gone wrong.
What is enabling and how do I stop?
Enabling is anything that removes the natural consequences of use and lets it continue a little longer — paying the rent again, calling in sick for them, handling the arrest, never naming what happened. Stopping is not withdrawing love or abandoning them. It means being specific about what you will and will not do, saying it once calmly, and then keeping it. 'I won't pay rent. I will pay for treatment, today' is the shape of it.
What do I do if they relapse?
Make the situation safe first, then respond without shame — a person convinced they have disgraced everyone has little reason to stop at one day. 'I'm glad you told me. This doesn't undo the work you did. What do we do next?' keeps them in the conversation. Then move fast: a return to use often needs a clinical response, and the right level of care may have changed. Call the treatment team or call us.
Is there support for me?
Yes, and you do not need your loved one's cooperation to get it. Al-Anon, Nar-Anon, and Alateen are free peer-support fellowships for families, meeting in person and online across Central Texas, and individual therapy for you is one of the highest-value steps a family member can take. The SAMHSA National Helpline, 1-800-662-HELP (4357), is free and confidential 24/7.
Real Stories. Real Hope.
In their own words.
Recovery is deeply personal, and it isn't always easy to put into words. We're grateful when clients and families share what their time with our team meant to them.
“Ambience gave me my life back. The staff genuinely cared, and for the first time I felt like more than a number.”
M.R.
Alumnus · Killeen, TX
“The clinical team helped me address my whole self — mind, body, and spirit. I am forever grateful for the care I received.”
E.T.
Alumna · Central Texas
“A beautiful facility with even more beautiful people. The aftercare planning gave me the tools to build a strong future.”
J.K.
Alumnus · Killeen, TX
“They walked beside our family every step of the way. We never once felt alone in the process.”
D.M.
Family of a client · Temple, TX
“From the very first phone call, the admissions team was patient and kind. They made a hard decision feel possible.”
S.P.
Family of a client · Killeen, TX
“The care and structure here changed everything for my brother. We cannot thank the team enough for what they did.”
R.G.
Family of a client · Central Texas
4.94.9 stars out of 5 — 250+ Google Reviews
You don't have to figure this out alone
Call our admissions team any time, day or night. It's confidential, it costs nothing, and calling on someone else's behalf is what most families do first.
